Shipping policy

Shipping Policy - PinkGlows

Order Processing

1.1 Orders are processed and shipped within 2 business days after purchase, excluding weekends and holidays.

1.2 Customers will receive a confirmation email with tracking information once the order has been dispatched.

Shipping Methods

2.1 We offer standard shipping options. Expedited shipping may be available at an additional cost.

2.2 Delivery times may vary depending on the selected shipping method and destination.

2.3 Please note that shipping transit times may take up to 12 business days, depending on the destination and shipping method chosen.

Shipping Rates

3.1 Shipping rates are calculated based on product weight and destination. The total shipping cost will be displayed at checkout.

International Shipping

4.1 PinkGlows ships to selected international destinations. International shipping rates and delivery times vary by location.

4.2 Customers are responsible for any applicable taxes, customs duties, or fees during international shipping.

Address Accuracy

5.1 Customers are responsible for providing accurate shipping information. Additional charges may apply for address corrections.

Lost or Stolen Packages

6.1 PinkGlows is not responsible for lost or stolen packages once the carrier has marked them as delivered. Customers are advised to contact the carrier for assistance.

Order Tracking

7.1 Customers can track their order status using the tracking information provided.

7.2 If there are any issues with tracking or delivery, customers can contact our customer service team at support@pinkglows.com.

Shipping Delays

8.1 PinkGlows is not responsible for shipping delays caused by external factors, including but not limited to weather conditions, carrier issues, or unforeseen circumstances.

Returns Due to Shipping Issues

9.1 If a package is returned to us due to an incorrect address or other shipping issues, the customer may be responsible for additional costs to reship the package.

Contact

10.1 For any questions or concerns regarding our Shipping Policy, contact us at support@pinkglows.com.

Policy Updates

11.1 PinkGlows reserves the right to update or modify this Shipping Policy at any time. Changes will be communicated via notifications on our website.

By placing an order with PinkGlows, you acknowledge and agree to the terms of this Shipping Policy.